For Patients:
Do you want to use your medical insurance to pay for your massage sessions?
As a courtesy to you, we offer insurance billing directly to your insurance company!
And we would love to help you get going on this benefit.
We are preferred providers with:
- Regence
- Blue Cross/ Blue Shield
- Premera
- Kaiser Permanente
- Bridgestone Insurance
- Cigna,
- Aetna Insurance.
- We also accept Workman’s Compensation and Auto Injury/PIP claims.
If Kiva Therapeutics is not a preferred provider with your health care plan you may be able to submit a receipt to the healthcare company and be reimbursed for your out of pocket expenses.
We are happy to apply to get in network. Give us a call and we can look at your insurance company to see if we can become part of your insurance network.
How do you know if your insurance covers massage?
You can log into your insurance member home page and look at the benefits description. Or give your insurance company a call to see if you have coverage of massage therapy benefits. You will want to ask them if your benefits have any requirements, such as being paired with chiropractic. Also ask how many massages your plan will cover, what is the copay/co-insurance, and are massage benefits subject to a deductible.
Unfortunately Medicare does not cover massage therapy. You may have massage benefits in your secondary insurance however. Or give us a call and we would be happy to set up a cash paid treatment plan for you to address your needs.
Paperwork:
We will need you to complete some forms before we can bill your insurance. This will allow us to receive payment from your insurance company. You can find those forms HERE
We will need a copy of your insurance card to put in file for billing. We can take a copy of it when you arrive for your first visit
You will also need a prescription for massage therapy with a diagnosis from a doctor in order for us to bill your insurance. It is not in our scope of practice to diagnose, and it is required in order to submit a claim to your insurance company. This can be obtained from your family physician, orthopedist, chiropractor, physicians assistants, nurse practitioners and other prescribing physicians.
Please have the doctor fax a prescription to:
208-218-9556
OR
Email or mail a prescription to:
Kiva Therapeutics Massage and Day Spa
PO Box 508
Nordman, ID 83848
Do you still have questions? Give us a call and we can help you through the steps of this process!
208-946-1226; 208-255-6021
billing@kivatherapeutics.com
Payments:
Please understand that you are responsible for all dates of service regardless of determination by your insurance company. If your insurance company denies coverage, you are still responsible for provided services.
Co-payments and co-insurance payments are due upon date of service after the initial billing period and copay determination.
We may ask you to pay 50% of our cash visit rate for your initial visits until payment by your insurance company has been solidified. These payments can be then applied to your deductible, or co-payment/insurance amount. Otherwise we can refund you the amount of over-payment.
